Terms and Conditions

These terms apply when you use Casino Kingdom. By creating an account you agree to be bound by them. Please check back periodically as we may update the terms. Continued use after changes means you accept the updated terms.

  • You must be 18+ and legally allowed to gamble in New Zealand
  • You are responsible for keeping your login details secure
  • You must not use bots, collude or exploit software errors

Breach of these rules may lead to account closure and forfeiture of any balance or bonuses. We monitor activity and will act against abuse. Only one account per person; multiple accounts may be closed. We may request identity documents at any time to verify your identity and comply with regulations. You are responsible for all activity on your account. Never share your password or let others use your credentials.

Promotions and Bonuses

  1. Each offer has its own terms; read them before opting in
  2. Wagering requirements must be met within the stated period
  3. Bonus abuse (e.g. multi-accounting) will be penalised

We may modify or withdraw promotions at any time. Existing bonus balances will be handled according to the terms that applied when you claimed the offer. Game contributions vary: slots typically count 100%, table games may contribute less or be excluded. Max bet rules may apply during bonus play; check each offer.

Contact and Complaints

For account or bonus questions, contact support via live chat or email. If you're unhappy with a decision, you may escalate to our complaints team or an independent dispute body. We aim to resolve issues fairly and promptly.

Deposits and withdrawals are subject to our payment policy. Identity verification may be required before first withdrawal. Funds must be used for gaming and cannot be transferred to other players. All games use certified random number generators; results cannot be predicted or manipulated.